can anyone help with a dumb mistake? - Guild Wars Forums

QuEsT · Apr 27, 2005, 02:32 AM // 02:32

Today I got my pre-order of Guildwars. I installed the game and entered my access key for the collector's edition. I have two email addresses. I inadvertently put one email address on the access key for the collector's edition and the other one for the access key for the pre-order. So now it's saying that there are two accounts set up. Does anyone know if there's a way to delete one of these email addresses so that I can set it up as one account? When I try to put the pre-order access key on the collector's edition, it's saying that that access key is already in use, but they are both my email addresses.

batigol839 · Apr 27, 2005, 02:46 AM // 02:46

This might not help, but you can edit your account and change the e-mail adress and stuff.

Rushing Wind · Apr 27, 2005, 02:52 AM // 02:52

Best thing I can think of doing is going to the Support section of GW.com and telling them about it. Hopefully they'll be able to do something to make things work out for you. If they can't then all I can say is you're probably SOL!

Kirbie · Apr 27, 2005, 03:06 AM // 03:06

yeah..
in this situation...the best solution would be check out official guildwars support site.
they are very helpful and responsive.
according to your story...two separate accounts are already made.
with my current knowledge...you can not either join or transfer one account to another.

wish you good luck...hope everything goes well

Apr 27, 2005, 02:32 AM // 02:32	#1
QuEsT Pre-Searing Cadet Join Date: Apr 2005	can anyone help with a dumb mistake? Today I got my pre-order of Guildwars. I installed the game and entered my access key for the collector's edition. I have two email addresses. I inadvertently put one email address on the access key for the collector's edition and the other one for the access key for the pre-order. So now it's saying that there are two accounts set up. Does anyone know if there's a way to delete one of these email addresses so that I can set it up as one account? When I try to put the pre-order access key on the collector's edition, it's saying that that access key is already in use, but they are both my email addresses.

Apr 27, 2005, 02:46 AM // 02:46	#2
batigol839 Pre-Searing Cadet Join Date: Apr 2005	This might not help This might not help, but you can edit your account and change the e-mail adress and stuff.

Apr 27, 2005, 02:52 AM // 02:52	#3
Rushing Wind Lion's Arch Merchant Join Date: Feb 2005 Location: Within the dense fog of my own mind Guild: Servants of Fortuna [SoF] Profession: W/E	Best thing I can think of doing is going to the Support section of GW.com and telling them about it. Hopefully they'll be able to do something to make things work out for you. If they can't then all I can say is you're probably SOL!

Apr 27, 2005, 03:06 AM // 03:06	#4
Kirbie Lion's Arch Merchant Join Date: Mar 2005	yeah.. in this situation...the best solution would be check out official guildwars support site. they are very helpful and responsive. according to your story...two separate accounts are already made. with my current knowledge...you can not either join or transfer one account to another. wish you good luck...hope everything goes well